Refund Policy
All requests pertaining to fee refund matters are to be submitted in writing to the Centre Manager for approval. Our response time to all refund requests is within 7 working days.
Applicaton fee is non-refundable.
Refunds of course fees are stated in the following:
1. Tuition Fees
% of [the aggregate amount of the Tuition Fees paid under Sch 2.1 of Student Contract] |
If Student's written notice of withdrawal is received |
50% |
More than 4 weeks before Course Commencement Date |
30% |
Less than 4 weeks before Course Commencement Date |
0% |
After Course Commencement Date |
Cooling-Off Period
The PEI shall provide the Student with a cooling-off period of 7 working days after signing the Student Contract. Within these 7 days and regardless whether the Course Commencement Date has passed, the Student can submit written notice of withdrawal to the PEI and receive the Maximum Refund amount stipulated by the PEI under Clause 2.4 of the Student Contract (less any Course Fees consumed by the Student if the withdrawal date is later than the Course Commencement Date and the Student has started the Course, any PEI administrative charges which are stipulated in the Miscellaneous Fees and any applicable bank administrative charges properly paid/payable under Clause 3 of the Student Contract).
Any dispute in respect of how much Course Fees have been consumed pursuant to this clause shall be referred to mediation at the Singapore Mediation Centre (SMC) or Singapore Institute of Arbitrators (SIArb) through the CPE Student Services Centre pursuant to Clause 5.4 of the Student Contract, and only in respect of such decision, the decision of the Singapore Mediation Centre (SMC) or Singapore Institute of Arbitrators (SIArb) shall be final and binding on all parties
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